Terms of Service

These Terms of Service (the "Terms") govern your use of It's Me Books, a service that generates personalised illustrated children's books based on photographs and information you provide. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

These Terms are written to be readable. Where we use a defined term in title case, you'll find it explained in plain language.

1. Who we are

It's Me Books is operated by:

[PLACEHOLDER: legal entity name] [PLACEHOLDER: registered address] [PLACEHOLDER: company registration number] Contact: [PLACEHOLDER: support contact email]

References to "we", "us", or "It's Me Books" mean this entity.

2. What the service does

We generate personalised illustrated books in which your child is the protagonist. The typical flow is:

1. You create an account and add a child profile (name, age, gender, language, appearance descriptor).
2. You upload a small set of photographs of the child (typically 3 to 5).
3. We train a per-child identity model (a "LoRA") from those photographs.
4. You choose a theme and review the story outline we propose.
5. We generate the book — story text and 10 to 20 illustrated pages.
6. You can read the book in the in-app reader, download a PDF, and optionally order a printed hardcover or generate a narrated trailer.

The service uses third-party AI models (large language model, image generation, optionally voice and video). The list of current vendors is in our Privacy Policy.

3. Eligibility and account holder

• You must be at least 18 years old to create an account.
• You may create the account only on behalf of yourself and the child or children you have parental responsibility for. You confirm that you have the legal right to upload each child's photographs and to grant the consents described in our Privacy Policy and Biometric Consent.
• You are responsible for everything that happens under your account. Keep your sign-in credentials confidential.
• If you join or create a family group, other adult members of the same family group may see and read books generated for any child in the group. Only the original creator of a child or book can delete it. See our Privacy Policy for how family groups affect access.

You may not create an account or use the service if you are barred from doing so under any applicable law.

4. Permitted use

You may use the service to generate, read, download, and print books featuring your own child or a child you have parental responsibility for. You may share the finished books with friends and family for personal, non-commercial enjoyment (for example, sending the PDF to grandparents, gifting a printed copy).

The licence we grant you for each finished book is:

• scope: worldwide, non-exclusive, royalty-free, perpetual (for as long as our copyright in the book subsists),
• use: personal, non-commercial reading, printing, gifting, and family sharing,
• derivative works: not permitted (you may not modify the story or the illustrations except for printing in a different size or binding),
• transfer: you may transfer a specific printed or downloaded copy as a gift; you may not sub-licence the underlying book to anyone else.

5. Prohibited use

You agree not to:

• upload photographs of any person other than a child for whom you hold parental responsibility, including yourself, public figures, or any person who has not given their consent;
• upload sexual, violent, or hateful imagery;
• attempt to use the service to generate content depicting any child in a sexual, violent, or otherwise harmful context — we operate a zero-tolerance policy and will report any such attempt to the competent authorities;
• attempt to identify any other user of the service, to access another user's data, or to interfere with the security of the service;
• scrape, copy, or redistribute generated books on a commercial basis (for example, selling printed copies, listing them in a marketplace, or republishing them on a website);
• reverse-engineer, decompile, or attempt to extract the per-child identity model trained for any child other than your own (and even for your own child, the identity model is not exportable);
• use the service to train another AI model, build a competing service, or evade our rate limits and safety checks;
• breach any law applicable to your use of the service.

We reserve the right to suspend or terminate any account that breaches this section, with or without notice, and to refuse refunds for accounts terminated for breach.

6. Content safety

Every generated illustration is run through automated safety checks before it is shown to you. Outputs that fail these checks are discarded and the page is regenerated. Theme prompts are curated by us; you can supply story beats but you cannot freely set art prompts. We may decline to generate a story that we judge unsuitable for a children's product.

7. Intellectual property

• The books we generate are our intellectual property, subject to the personal-use licence in section 4. We hold the copyright in the story text we write and the illustrations we generate.
• The photographs you upload remain yours. You grant us a limited licence to process them strictly for the purposes set out in our Privacy Policy (in particular, to train your child's identity model). That licence ends when the photographs are deleted, which happens automatically as described in the Privacy Policy.
• Your child's identity model (LoRA) is private to your account. We do not sell it, share it, or use it for any account other than yours.
• The It's Me Books name, logo, and theme art outside any individual book are our trade marks. You may not use them without our written permission.

8. Payments, subscriptions, and refunds

8.1 Pricing

Prices are shown at the point of purchase, in the currency selected. Where required, prices are shown inclusive of applicable VAT. We use Stripe for payment processing and Stripe Tax for tax determination.

8.2 One-off purchases

A one-off purchase (for example, a single printed book) is delivered against payment. If the book has not yet been printed and dispatched, you may cancel and request a refund. Once the book has been printed, the right of withdrawal does not apply under EU consumer law because the book is personalised goods made to your specifications (Directive 2011/83/EU, Art. 16(c)).

8.3 Subscriptions

A subscription gives you the right to generate a defined number of books per period as described at purchase. Subscriptions auto-renew at the end of each period unless cancelled. You may cancel at any time from the app's billing settings; cancellation takes effect at the end of the current period and you keep access until then. We do not refund the unused portion of the current period unless we are required to by law.

8.4 Free trials and promotional credits

If we offer a free trial or promotional credits, the specific terms are shown at the point of offer and may limit the use, transferability, or duration of the credit.

8.5 Failed payments

If a payment fails, we may retry it according to Stripe's standard schedule. If after a reasonable number of retries the payment cannot be collected, we may suspend access until the balance is settled.

8.6 Statutory consumer rights

These Terms do not limit any statutory consumer right that you have under the law of your country of residence and which cannot be waived by contract.

9. Warranties and disclaimers

The service is provided "as is" and "as available". To the maximum extent permitted by applicable law, we do not warrant that:

• the service will be uninterrupted, error-free, or completely secure;
• a generated book will meet your subjective expectation of resemblance, tone, or artistic quality;
• the identity model trained from your photographs will always produce the most flattering depiction of your child in every scene (we operate quality gates and retries — see our Privacy Policy and our internal ADR 0002 — but image generation is probabilistic).

We do not exclude or limit any warranty that cannot lawfully be excluded or limited, including statutory warranties for digital content under EU consumer law.

10. Liability

To the extent permitted by applicable law, our total aggregate liability to you arising out of or in connection with these Terms or the service in any twelve-month period is limited to the greater of:

• the amount you paid us in that twelve-month period; or
• €100.

We are not liable for indirect, incidental, consequential, or special damages, lost profits, lost data, or loss of goodwill, even if we have been advised of the possibility of such damages.

We do not exclude or limit:

• liability for death or personal injury caused by our negligence;
• liability for fraud or fraudulent misrepresentation;
• any liability that cannot lawfully be excluded or limited.

11. Indemnification

You agree to indemnify and hold us harmless against any third-party claim arising out of:

• your upload of photographs that you did not have the right to upload;
• your breach of section 5 (Prohibited use);
• your distribution of a generated book in a manner not permitted by section 4.

12. Suspension and termination

You may terminate at any time by deleting your account in the app (Settings → Privacy → Delete account). Deletion has the effect described in our Privacy Policy.

We may suspend or terminate your account if:

• you materially breach these Terms;
• we are required to do so by law or by an order from a competent authority;
• we reasonably suspect fraud, abuse, or activity that puts other users at risk;
• we discontinue the service in your country (we will give reasonable notice and a way to export your books before doing so).

13. Changes to the Terms

We will keep older versions of these Terms accessible by version number. When we make a material change, we will notify you in-app on next launch and ask you to confirm before continuing. Your continued use of the service after a new version takes effect constitutes acceptance of that new version.

14. Governing law and jurisdiction

These Terms are governed by the laws of [PLACEHOLDER: governing-law jurisdiction]. Any dispute arising out of or in connection with these Terms is subject to the [PLACEHOLDER: forum / court] of [PLACEHOLDER: city, country].

If you are a consumer resident in the EU, this clause does not deprive you of the protection afforded by mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of your country of residence (Brussels I bis Regulation, Art. 18).

15. Online dispute resolution

If you are a consumer in the EU, you may use the European Commission's online dispute-resolution platform at https://ec.europa.eu/consumers/odr to attempt an out-of-court settlement of any dispute relating to a contract concluded online. We are [PLACEHOLDER: willing / not willing] to use the platform.

16. Contact

For any question about these Terms:

Email: [PLACEHOLDER: support contact email] Post: [PLACEHOLDER: postal address]

Version: v2026.05.24.1 Effective: 2026-05-24